Panorama Charter is a self-service portal designed for the employees of Charter Communication. It’s an easy-to-use website that allows employees to manage various HR-related tasks, view paystubs, enroll in company benefits, and more.

If you are new to Panorama Charter, you might have many questions about the portal, its uses, and its benefits. 

Well, you have come to the right place. The following article is a detailed guide to Panorama Charter. In the subsequent sections, we have covered the step-by-step process of signing up Charter Communications account and a method to reset user passwords. So if that is what you are looking for, you can jump right into it.  

How To Login to Panorama Charter Account?

In order to log in to your Panorama Charter account, you will need your Charter Communications username and Password. If you don’t have it, you will be required to reach out to your IT department for help. Since the company doesn’t allow their employees to register for a Panorama Charter account, the only way you can get it is via your IT department. 

Apart from user credentials, you need a device with an active internet connection. You can use a PC, a tablet, or even a smartphone. 

Once you have arranged the pre-requisite, here is how to login your Panorama Charter account:

  • Enter your Username and Password.
  • Click on Login.

Logging in to your Panorama Charter account is easy. If you face any problems or get an error during your login, it’s probably due to incorrect user credentials.

Most of the time, it’s the Password that peoples get wrong. So it is always better to reset your Password instead of trying different incorrect variations believing you might get it right. 

However, what happens is that the system may register it as an unusual activity. And for that, you might even get temporarily blocked. So always refrain from such a practice. If you suspect your Password might be wrong, simply reset it.  

How To Reset Charter Communications User Password?

Remembering passwords is an art. And unfortunately, most peoples aren’t good at it, including me. If you also belong to us, here is how to reset your Panorama Charter password:

  • Firstly, open a web browser of your choice.
  • Navigate to the address bar and type
  • Hit Enter and let the website load. 
  • Click on the “Forgot your password? Reset it now!” link under the Login button. 
  • Click on the “Reset My Password>>” button.

NOTE: You can’t reset your Password unless you have already activated your Charter Communications account. It includes setting up security questions, so if you haven’t done it yet, do it first by clicking here

  • Assuming your account has already been activated, click on “User Verification and Reset Password.”
  • First, you will be asked to enter your Username – your Charter PID or Legacy Charter login ID.
  • Click on Search
  • Answer the security questions you set up during the account activation process.
  • Next, hit the “Check Answers” button.
  • Enter a new password in both fields – New Password and Confirm Password.
  • Follow the onscreen instructions, and click “Change Password.”

NOTE: Your new Password will be applied to the following network accounts you may have: Charter ESSO, Charter network ID (PID or Legacy Charter login ID), TWC network ID, and Bright House network ID.


  1. Can anyone sign up for Panorama Charter? 

    No, you can’t. It’s only available for employees and contractors. 

  2. Charter Communications’ website isn’t loading up. What could be the possible cause? 

    It’s quite rare that we hear something like this from users. However, if you are facing any issues, we suggest you try again later.